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About Us
Operating in the UAE since 2002, Informap specializes in collecting geo-coded building, business and vehicle data, processing them into geo-information and delivering them in a ready to use format when needed on the chosen platform.
History
Informap is an off-shoot of a non-profit organization called WAPMERR based in Geneva, an agency that models earthquakes and its aftermath. Realizing the importance of detailed building level maps for accurate assessment and emergency response, the founders realized the need for establishing a global geo-data base.
Leadership
Converting an idea into reality requires Passion, Tension, Flow and Speed. Our senior leadership team realizes the importance of these ingredients for designing, developing and deploying solutions that we offer. We continuously innovate and improve endlessly to adapt our solutions to contemporary technology standards and platform. Our solutions have therefore evolved based on continuous feedback received from our users.
Corporate Structure
Informap Group operates under Informap worldwide BVI. The corporate affairs are looked after by the corporate Head Quarters in Geneva. Informap has its regional head quarters in Moscow, Dubai, Singapore and New York and country operation offices in several countries.
Awards

Resellers
Informap encourages the role of local resellers in to reach our solutions to their customers. Since we provide. Informap resellers can benefit from the support, training and technical assistance provided on a continuous basis.
Customer Service
Our customer support takes care of guiding our clients through the process of project implementation, training and support.
Careers
Our biggest asset is our human resources who fuel our innovation and design world class solutions. We have positions at various levels in our Software Development, Data Production, Field Survey, Sales and customer service. If you are a dedicated and hardworking individual who is Open-ended, Independent, Persistent, Divergent thinker, Energetic, self disciplined and not motivated by money, we welcome you to our team.
Contact Us
Office-HC2, Al Tawun Tower 1, Al Tawun Road.
BGRL: 520950
P.O. Box: 38098, Sharjah,
United Arab Emirates.
Tel: +971-6-577-0099
Fax: +971-6-577-0010
Email: info@itcshj.ae - Our Solutions
Overview
Informap offers the most cost effective and easy-to-use solutions for locating a building or tracking a vehicle. Our solutions can be customized to automate client business processes thus brining value to the investment made and to maximize the benefits.
Vehicle Tracking
Informap has over 10 years UAE experience in designing and developing tracking and mobile asset management solutions for large enterprises and government organizations. Today what used to be the technology that costed couple of million Dirhams and affordable only to large enterprises, is made affordable to small and medium businesses in the UAE by combining GPS, GPRS, Web, Open source GIS, and Informap’s own fresh and uptodate maps.
Mobile Resource Management
Managing Mobile Resources (Vehicle, Worker and Work) is very challenging for a business and its fleet manager. It is more than just knowing where and when. Most of the solution providers simply offer the basic functionality of showing the vehicle location and time on an unlicensed google map interface. Informap approaches this on a comprehensive scale offering an integrated solution of optimizing all three assets to maximize your workforce and productivity while increasing your service revenue.
Multi-Driver Tracking
In a business where there are multiple drivers using a single vehicle, it becomes extremely difficult to identify which driver which care when and how long. The problem aggravates when there is parking of speed fine. Informap provides a unique solution to do multi-driver management based on iButton or RFID technology.
Cooling Unit Temperature Monitoring
Refrigerated container transport requires high performance of temperature control; otherwise, the quality would transfer or turn bad if the temperature is out of the tolerance range. In such case, the operator would need a watcher to monitor the temperature during the travel time.
Heavy Equipment Tracking
Heavy equipment such as construction equipment and agriculture equipment are of heavy weight and high cost. With an efficient remote tracking device, the operator can lower the times of field survey to execute management task.
Tractor – Trailer Tracking
Long term travel increases the security risk, especially for cross-border, cross-states or cross-countries business trips. Because trailers tend to expose under any climate condition, the owner would worry more about security of the asset while the trailers are drag-and-drop apart from the header trucks.
Fuel Monitoring
Fuel sensing technologies costs and installation methodologies are highly prohibitive and are feasible only on tanker or large vehicles that carry fuels. Special installation and the danger to drill the sensor prohibits this technology from being used in normal vehicles.
OBDII Plug & Play Tracking solution
Informap offers the state of the art OBD II solution whereby the tracking unit is simply plugged into the OBD (On Board Diagnostic Port) of the vehicle. This is an ideal solution for high end vehicles where installation interferes with the warranty.
GRL Geo Reference Locator
GRL stands for Geo Reference Locator. It is a unique location identifier for a spatial object (E.g. Building) that occupies certain unit of space. Since its implementation is very closely tied to a digital map in a GIS (Geographical Information System), we call it a Virtual Addressing System. In essence, a GRL is the X and Y coordinate of a spatial object stored in a relational database.
GRL Business Edition
Informap provides a Building locator solution for using in business environment when customers call with their GRL number for a home delivery service. The business edition of GRL contains the full data content and is provided on a MaaS (Map As A Service) content delivery concept.
- Who We Serve
Overview
We serve small and medium businesses in the UAE. Whether you have 5 vehicles or 500 vehicles, our GPS tracking solution can help you reduce costs and increase fleet productivity. No matter your business, if you deliver anything to a shop or a home, call us now, you will find our combined vehicle tracking and Home delivery solution benefiting your business immensely.
Cable & Telecom
Informap’s rich data content of the UAE with Street and Building level data is used for mobile mapping services.
Car Rentals
High value vehicles are fitted with Informap tracking units with Immobilizer. Using pulse modulation, the vehicle is immobilized by shutting the fuel pump. A combination of geo-fences and parking fence alerts the agency as the theft event unfolds.
Cleaning services
Informap serves several cleaning companies who manage their vehicles for drop-off and pick-up. Tracking solution has helped them immensely to manage their mobile resources.
Construction
Heavy vehicles, Concrete Mixers and several other heavy equipments are fitted with Informap tracking units as mandated by the financing agency. The financing agency secures their assets through keeping a close vigil.
Courier services
Our GRL based home delivery solutions are used by the courier agency to collect and deliver packages. Now customer can call and give their GRL numbers for pick up and delivery thus saving both courier company and their customers.
Distribution & Logistics
By adding all shop delivery locations on top of our map, fleet managers are able to sequence the delivery and route them through optimized routes. The tracking solution gives them the power to know who is where at any point of time.
Fast food & Restaurants
By having multiple drivers with RFID reader, fast food companies and restaurants know exactly which driver used which vehicle, when and how long he used it. In the event of a traffic fine, finding who used has become easy and this has helped solved the conflict.
Food & Beverage
Knowing which vehicle engine is started after certain time, our customers are able to get SMS alert directly so that hefty fines are avoided. By having the temperature sensor, government regulation can be strictly adhered to and food spoils are avoided.
Hospitals
Ambulances fitted with tracking units are tracked from the time the vehicle is sent till they arrive at the hospital. This helps the emergency staff to know the expected arrival time and prepare accordingly. Hospital vehicles maintenance are carried out on due dates.
Furniture
Getting the furniture delivered on time to the customer is an uphill task as the customers has to be at home and the heavy vehicle has to reach the exact building. By combining our home delivery solution with tracking, our customers are able to provide better delivery service.
HVAC & Mechanical
AC maintenance service companies have a tough time to provide service at the contracted homes since the managers do not know when did the service engineer van reached the site and when they will reach the next site. By having the service point geo fences, the service managers knows what time service engineer reached and how long it took in each service points. In case of a delay, alerts allows the service manager to call and find out the delay.
IT solution Providers
Providing support to Critical mission IT infrastructure becomes very challenging. By simply knowing which is the nearest vehicle, our customer call agent is able to reduce the response time.
Landscaping & Swimming Pool
This service is provided at home, hotels, sports clubs and in government institutions. Our customers is able to plot all the service points on our map and route the service vans as per the priority and during operations hours.
Mineral Water
Our solution has helped Mineral water companies to reduce idling time and motivate staff to turn off the engine when the home delivery exceeds 5 minutes. This is then factored into the KPI of the employee to give them additional incentives.
Oil & Gas
Our customized solution has helped one of the biggest oil and gas company to track over 2000 vehicles and ensure the security of the vehicles and to provide search and rescue of vehicles that are sent to far desert sites.
Plumbing & Pest Control
Our home delivery solution on Mobile devices combined with our tracking system helps our customer to send the nearest service vehicle to their client who wants immediate service.
Pharmaceuticals
By having the pharmacy point layer, our solution helps the fleet manager to ensure that the delivery and the sales staff visit the scheduled stores on time. Overtime claims can now be verified and kept in check.
Real Estate
Location, Location, Location is the key to a real estate agent. Our real estate customers save lot of time and money by showing their clients the exact building with photograph and followed up with the video. No more site visits in the hot sun to show the location. Clients get to know the nearby facilities such as hospitals, schools, super markets etc.
Garages
Garage owners have a nightmare knowing where their towing service vehicles are? The drivers usually moonlight and do not report the exact number of service trips they have done. Our tracking solution has helped owners to track, trace and no more moonlighting and no more fooling around!
Schools
Which student in which bus, whether boarded or not and whether attending the class is the greatest concern of every parent. Our tracking solution with RFID both for the driver and the student allow optimizing the route with the pick-up and drop off points and for the parents to know when the bus reaches their stop.
Security Services
High value Precious goods such as Currency and Gold carriers are monitored with every 30 second polling interval. The latch and door sensors help identify how many times they are opened, when, where and how long. Emergency button and route deviation function allows to takeaction as the event unfolds.
Sports Goods Distribution
Maximizing store visits per day is the bottom line for our customers. Thanks to our customized tracking solution with store point geofences that helps maximizing the visits.
Super Markets
Carriers with cooling unit carries food and other perishables item that has to reach the store refrigerator on time. Our advanced temperature sensor allows to monitor the temperature and its status in real-time. In addition, vehicles loading and unloading time is better fine tuned and sequenced.
Taxi companies
Customer calling and booking a taxi using a GRL helps the call center to identify the nearest available vacant taxi to be routed to the exact building. This has saved both their clients and enhanced the service quality.
Trading companies
Maximizing store visits per day is the bottom line for our Trading companies who deliver variety of goods to the shops and outlets. Thanks to our customized tracking solution with store point geofences that helps maximizing the visits and to identify the nearest vehicle when a store calls.
Transport & Cargo
Our Tractor – trailer solution has solved one of the most challenging requirement of Transport companies who wants to know which tractor is going with which trailer and to know when it is detached. Parking fence on a trailer helps prevent from unauthorized usage and theft.
Utilities
Our desktop and Mobile solutions are combined by utility companies to provide home delivery of gas and to carry out maintenance services. Call agents can now tell the customers the exact time of visit.
Waste Management
By having route geofences and pick up points, the garbage collecting vehicles are routed efficiently and the post track log are analyzed to see their efficiency. Furthermore, our maintenance application module helps to service the vehicles on time by sending alerts and reminders.
- Our Innovation
Overview
At Informap, we continuously strive towards Technology and Value Innovation. While Technology innovation is not easily noticeable to our customers, as they are more at engineering & systems level, our value innovation directly benefits them. Our GRL value innovation has taken a decade to reach UAE Businesses & its residents.
Addressing Issues
Locating the exact building in many countries is a difficult task, particularly in most Middle East countries. The fundamental reason is the fact that Post is not delivered at home. As such, people do not use their address frequently. In countries where post is delivered at home, remembering one's address is an absolute necessity.
GRL Solution
In a multi-cultural society like UAE where around 200 nationalities co-exist, a 6-digit number unique number will solve the problem as it is less error-prone and will be easy for the resident and for businesses to articulate. We have therefore engineered GRL concept and worked on it meticulously for the last 12 years to bring you this simple, yet effective virtual addressing system as a private enterprise.
Benefits of GRL
GRL is a 6-digit number that is short, unambiguous and easy to communicate GRL can be dictated over the phone without any ambiguity or send by SMS easily When friends visit you or when you have parties, give your GRL or post it in your Facebook or other social media page When you have outdoor event, you can create a temporary GRL and give TGRL, instead of sending a location map
Personal Use of GRL
GRL is your address in the UAE. Short and Simple to use.
Following are some of the ways in which you can use GRL:
Once you identify your Building GRL from our web service www.GRL.ae, you should memorize it and record it in your Phone as part of ICE number. This will help the Hospital or Ambulance to locate your building In Case of Emergency.
The GRL number can be given to your friends/relatives when they ask for your building location
Business Use of GRL
We have designed and developed a value added business edition of GRL that has many more functionalities to make your home delivery easy. Please call us if you want one of our sales staff to come and give you a demo of GRL Business Edition.
Your Business stands to gain from the GRL concept and the huge efforts that Informap has taken to popularize the use of GRL and to motivate UAE residents to use GRL.Institutional Use of GRL
Public and Government institution can use GRL concept for locating your students, citizens and residents. GRL can be saved as an additonal piece of data in your data entry form and save it in your database.
We have an enterprise version of GRL for the use of Institutional users.
Following are some ideas to help you the realize the benefit of using GRL. - News & Events
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